COLLECTIONS
Please note not all items listed on our website are held in stock. Any order placed with us before 5pm Monday to Friday will be available to collect after 12.00pm the next working day (Saturday and Sunday excluded).
DELIVERY POLICY
Orders under £20.00 will incur a £5.00 delivery charge, orders over £20.00 will be sent free of charge. Local Deliveries will be made by our own transport with a two day lead time. National deliveries will be sent by carrier on a three day service.
Please note that a few special products require a slightly longer delivery time.
FURNITURE DELIVERY AND INSTALLATION POLICY
We estimate a 7-10 day lead time on furniture items subject to stock availability. For local customers items will either arrive assembled or will be assembled on site. National deliveries will be sent by carrier for self assembly.
RETURNS POLICY
Please notify us within 7 days should you wish to return any item(s) we have supplied with the following information:
BACKORDERS
Any item that is out of stock when ordered will be placed on backorder. We will endeavor to deliver the item(s) to you as soon as they are back in stock.
If the delivery date is unacceptable please contact us to cancel or order an alternative product.
SHORTAGES
All shortages must be reported immediately so stocks can be checked and the issue resolved.