Delivery, Collection and Returns

COLLECTIONS

Please note not all items listed on our website are held in stock. Any order placed with us before 5pm Monday to Friday will be available to collect after 12.00pm the next working day (Saturday and Sunday excluded).

DELIVERY POLICY

Orders under £40.00 will incur a £5.00 delivery charge, orders over £40.00 will be sent free of charge. Local Deliveries will be made by our own transport with a two day lead time. National deliveries will be on a 3 day lead time. We only offer a UK delivery service.

Please note that a few special products require a slightly longer delivery time. 

FURNITURE DELIVERY AND INSTALLATION POLICY

We estimate a 7-10 day lead time on furniture items subject to stock availability. For local customers items will either arrive assembled or will be assembled on site. National deliveries will be sent by carrier for self assembly.

RETURNS POLICY

Please notify us within 7 days should you wish to return any item(s) we have supplied with the following information:

  • Delivery Note Number
  • Product Code
  • Reason For Returning
  • Any Special Returns Requests

BACKORDERS

Any item that is out of stock when ordered will be placed on backorder. We will endeavor to deliver the item(s) to you as soon as they are back in stock.

If the delivery date is unacceptable please contact us to cancel or order an alternative product.

SHORTAGES

All shortages must be reported immediately so stocks can be checked and the issue resolved.